お問い合わせ
- Web Inquiry
- Supplement Order
Supplement Order
Inquiry Type
Web Shopping Guide
Ordering process flow
- Complete and send the order form
- We send an invoice by email
- Pay via PayPal
- After receiving payment, we inform you of the shipment date by email
- After dispatch of the order, we provide the tracking number by email
Payment method
Please use PayPal.
The total amount to pay is calculated as follows: Total cost of product + Shipping fee + Consumption tax
Product delivery
- ◎ After payment has been confirmed, we will inform you of the shipment date by email.
- ◎ We regret that specifying a date for delivery is not possible.
- ◎ Please understand that the time and date of delivery may change due to weather events or other unavoidable circumstances.
- ◎ Shipment to outlying islands and special regions may incur an extra delivery charge.
- ◎ When receiving the shipment, please check immediately that no damage has occurred in transit and that the product type and quantity are correct. Dispatch of a shipment may be delayed due to circumstances beyond our control, such as weather and traffic conditions.
Delivery charge (for up to two products)
- ◎ 510 yen for delivery anywhere in Japan
- ◎ Orders of three or more products will incur an extra charge. Please contact us for details.
Overseas delivery
- ◎ Products will be sent by EMS. For information on shipping costs, please see the page below.
- ◎ Certain countries and regions may be excluded from shipping.
Customs
- ◎ Depending on the destination country, custom charges may apply.
- ◎ Any custom charges and other fees have to borne by the customer.
Returns, cancelation, exchange
Please be aware that we do not accept returns, cancelation, or exchange due to customer convenience.